About Us

Nagano Snow Shuttle staff waiting to load luggage

About Us at Nagano Snow Shuttle

Nagano Snow Shuttle is proudly owned and operated by JHN Travel Ltd., dedicated to providing seamless experiences and transportation for winter travelers.

Our Story

We began our journey in 2009 with just one return service between Hakuba and Narita Airport. Recognizing the growing demand for convenient and affordable travel options, we expanded our routes and services to better serve skiers and snowboarders heading to Japan’s premier winter destinations.

Today, we operate multiple daily shuttle services connecting Narita and Haneda Airports to the top resorts in Nagano and Niigata Prefectures. In addition to Hakuba, our network now includes:

  • Nozawa Onsen – A charming traditional village with world-class powder
  • Shiga Kogen – Japan’s largest ski resort with interconnected slopes
  • Madarao Kogen – A powder paradise known for its tree skiing
  • Myoko Kogen – One of Japan’s oldest and most beloved ski regions

Our Mission

Our goal is simple: make winter travel easy, comfortable, and reliable. We understand the challenges of getting to Japan’s snow resorts, and we are committed to providing a hassle-free experience so you can focus on enjoying the slopes.

What Sets us apart?

Meet Our Team

nagano snow shuttle bus driver wearing purple uniform jacket driving bus and smiling

Experienced Drivers

Our drivers are highly skilled in navigating Japan’s winter roads, ensuring your safety and comfort even in challenging conditions. With years of experience driving in snowy and mountainous terrain, they take every precaution to provide a smooth and reliable ride.

two nagano snow shuttle staff members wearing purple uniform jackets standing next to a bus and looking at a tablet

Friendly Customer Support

Our multilingual customer support team is here to assist you before, during, and after your journey. Whether you need help with booking, schedule changes, or general inquiries, our team is ready to provide fast and friendly assistance.

Two Nagano snow shuttle staff members wait to welcome customers off of a bus in the snowy Japanese landscape

Airport & Resort Staff

Our ground staff at major pickup points, including airports and ski resorts, are there to help with check-ins, luggage handling, and any last-minute questions. Their goal is to make your transfer as seamless and stress-free as possible.

JHN Travel Ltd

2587-1 Hokujo, Hakuba Village

Nagano Prefecture, JAPAN 399-9301

Travel Agent Lisc

Nagano 2-476

Bonded member of the All Japan Travel Agents Association

HAKUBA BASE CAMP OFFICE HOURS

Winter
Daily from 07:00 – 16:00

Summer
Daily from 09:00 – 16:00

Map with Permanent Marker and Search

Join Us on the Journey

Whether you’re a first-time visitor or a seasoned skier, Nagano Snow Shuttle is here to take the stress out of your trip. With over a decade of experience and thousands of satisfied passengers, we are proud to be the #1 choice in Nagano.

Book your ride today and explore the Japanese Alps hassle-free!