Booking Window: Must be booked at least 30 days in advance in order to guarantee available seats.
Please Note: JR Pass holders must book their own seats separately – we cannot book on your behalf.
Packages available to Haneda Airport up to JR Hamamatsucho Station (Tokyo Monorail tickets are not included).
Yes we can accommodate large groups. We recommend booking bus + bullet train packages as early as possible to guarantee sitting together.
Changes can be made to your reservation up to 4 days in advance however seats do sell out. We will do our best to accommodate any changes to your reservation but cannot make any guarantees.
Bus + bullet train packages must be booked at least 14 days before travel, however we recommend booking at least 1 month in advance to guarantee seats on the trains of your choice, and to get everyone sitting together.
While you can bring oversized luggage onto the Shinkansen, please note that the storage space is limited and available on a first-come, first-served basis—it cannot be reserved in advance. For larger items like ski or snowboard bags, we highly recommend using a luggage delivery service to ensure a smoother and more comfortable journey.